Customer Support and Dispatch Assistant

Shape the Future Together! ONLOGIST GmbH is a successful software company based in Hamburg, which since its establishment in 2014 has built the largest cloud-based marketplace for vehicle transfers in Europe. The diverse team has now set itself the goal of shaping the future of mobility even more strongly. If you want to support the team as a Customer Support and Dispatch Assistant, then apply now!

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Where Do You Fit In?

  • In an experienced company with currently around 30 employees.
  • In an innovative company with the largest cloud-based marketplace for vehicle transfers in Europe.
  • In a supportive environment for training as well as professional development.
  • In an open and friendly team that also gets along well outside of work and welcomes you warmly!

What Tasks Await You?

  • Smooth communication between ONLOGIST and users.
  • Being the primary point of contact for assigned tasks (dispatching orders), their execution and invoicing, as well as ensuring deadlines are met.
  • Continuous quality control of existing users and maintaining a suitable pool of users.
  • Actively shaping, optimizing, and further developing ongoing processes.
  • Reviewing and approving customer documents.
  • Handling complaints and grievances.

What Completes Your Profile...

  • Completed commercial training or equivalent qualification.
  • High tolerance threshold - nothing can disturb your calm!
  • Proficient in MS Office.
  • Both excellent English language skills and general communication abilities.
  • A personality with strategic thinking, analytical skills, and conceptual strengths.
  • Independent, proactive, and solution-oriented work approach, as well as high commitment and motivation.
  • Personal integrity and reliability.

What You Can Rely On!

  • Top Conditions: A secure job with competitive compensation and regular office hours (without weekend work!).
  • Positive Work Environment: At ONLOGIST, you benefit from modern and high-quality technically equipped workplaces (Apple products), your own office spaces, and a culture of mutual respect.
  • Exciting Workday: You can look forward to exciting challenges and the chance to make a significant impact and development.
  • Advantages of a Family-Owned Company: Flat hierarchies and a cooperative, family-like working atmosphere characterize the environment. This is reinforced by great team events, Wednesday lunches, and other shared activities.
  • Development Opportunities: ONLOGIST offers you thorough, structured training as well as individual development and advancement opportunities.
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These are the advantages we offer

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Good connection and central location

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Regular team events

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Open corporate culture

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Free Drinks

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Office billiard table

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Want to get to know us?

Then apply now! We are looking forward to meeting you.