In the event of a claim, you are always optimally protected with ONLOGIST. Transport services must have either their own insurance or use the practical ONLOGIST partner insurance provided by ERGO. This means that in the event of a claim, all the steps are clear: All claims are managed centrally on the platform. Both the transport service and you as the claimant compile all the relevant documents directly on the platform, and communicate in a targeted and efficient way with a reliable data basis. This means that insurance claims can be processed very quickly.
Process claims quickly and transparently
Direct connection to ERGO
With an exclusive insurance policy from ERGO, you can be sure that claims will be processed quickly. An individual policy is calculated and drawn up for each order. In the event of a claim, ERGO settles the entire loss amount and asserts the transport service deductible by internal arrangement. This means less effort for you, because as soon as the documents have been uploaded to the ONLOGIST claims tool, all the information is transmitted to ERGO via their own interface and your insurance claim will be settled within a short time.
Our insurance tool reduces your workload to a minimum
Transport services that do not use the ERGO insurance solution must enter their insurance data on the ONLOGIST portal. As the client, you can view and approve them for the acceptance of orders. This ensures that only transport companies that are insured to a level that suits your requirements can see your orders. In addition, you can use our claims tool in full; in the event of a claim, the forwarding agent needs only to download the documents and submit them to the insurer they use.